Author: Greg Scott, MBA, EMD-QI

Multi-Protocol Discipline Agencies Use Different Protocols To Process Traffic Accidents

Traffic incidents (collisions and crashes) are among the most common call types handled by Emergency Communication Centers (ECCs). They are also among the most complex call types because they represent such a range of possible situations. ECCs that handle calls in multiple disciplines (medical, fire, and law enforcement) may have multiple protocols available for handling traffic incidents because the Medical Priority Dispatch System, Police Priority Dispatch System, and Fire Priority Dispatch System each contains its own traffic and transportation incident protocol....

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Weapons Reported On-Scene by Callers to Emergency Police Dispatch

Providing information about possible weapons on scene is an essential objective of police dispatching and clearly valuable to officer safety. However, up to now, no information has been available about how often callers report weapons as “involved or mentioned” in an incident, what types of weapons are most commonly reported, or which incident types most commonly have reported weapons associated with them. : The primary objective of this study is to determine which types of weapons are reported most often and on which Police Priority Dispatch System (PPDS®)...

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