Triage Nurse in a 911 Center Effectively Handles Case of Insect Bites
Rick Roller, Mark Conrad Fivaz, MD
Mar 01, 2014|AEDR 2014 Vol. 2 Issue 1|Case Study
On June 26th, mid-morning, a 47 year old male patient called into the 911 center with a complaint of being bitten by insects all over his body. Initially the caller wanted an ambulance to take him to the emergency room (ER), but he had advised the emergency medical dispatcher (EMD) that the rash and bites had been going on for a while. In Louisville, all medical 911 calls are triaged at the MetroSafe 911 center by a certified EMD using the Medical Priority Dispatch System™ (MPDS®) software, ProQA®. The end result of the EMD triage is an assigned (alphanumeric) determinant code that...