Editors Letters

Welcome Message from the Editor-in-Chief

Emergency dispatchers are no strangers to misunderstandings about what they do. Even the U.S. government classifies emergency dispatchers as “clerks,” rather than as the protective service professionals they are. In research on emergency dispatch, we see plenty of misunderstanding as well. Mostly, it comes in the form of narrowed focus. When people talk about emergency dispatch research, they generally mean they’re studying one of two things times or cardiac arrests. The vast majority of...

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Welcome Message from the Editor-in-Chief Volume 5 Issue 2

One of the most rewarding parts of being involved with the world’s first-ever peer-reviewed journal of emergency dispatch is that we get to work with a lot of new researchers. Working with those who are just entering the field helps us remember how important—and how exciting—research is. When we do research, we get to be on the very forefront of knowledge. We’re no longer only learning at second hand, but actually creating new knowledge ourselves, and that’s something we love to share. Science...

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