Isabel talks with Kim O’Donnell, Commander for Communications Education & Quality Improvement for Toronto Paramedic Services. They discuss the role of curiosity in mentorship, the new feedback sandwich, and the difference between mentoring, training, and coaching.
For Your Information:
To learn more about leadership training, check out our podcast about the CCM program: https://www.aedrjournal.org/leadership-training-days-with-anthony-minge-and-joe-coons/
Want to get involved in a study? Have a question? Email us at dispatchindepth @ emergencydispatch (dot) org