Topic: Police Priority Dispatch Systems

Tell Me Why with Steve Zenes

https//media.blubrry.com/aedr_podcast/p/content.blubrry.com/aedr_podcast/Episode_44-2019-02-05-SteveZenes_mixdown.mp3Podcast: Play in new window | Download (Duration: 32:35 — 29.8MB) | EmbedSubscribe: Apple Podcasts | Android | Google Podcasts | Stitcher | RSS | MoreIsabel talks with Steve Zenes, 911 Operations Coordinator with the Morris County Communications Center. They discuss how police dispatch is different from fire and EMS, why “Tell me exactly what happened” matters, and...

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Characterization of Call Prioritization Time in a Police Priority Dispatch System™

Time-to-dispatch in a 911 center continues to be a topic of much discussion in public safety. This study represents a first attempt to classify a subset of time-todispatch, call prioritization time, the time required to gather critical information prior to dispatching the call. The study characterizes call prioritization time in two Police dispatching agencies by determining overall median call prioritization time for all Chief Complaints (CCs) in the agencies studied, then by...

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The Distribution Of Emergency Police Dispatch Call Incident Types and Priority Levels Within the Police Priority Dispatch System

911 centers receive a wide variety of calls for police-related incidents. Using the Police Priority Dispatch System (PPDS®), a 911 Emergency Police Dispatcher (EPD) categorizes each incident with a specific Chief Complaint (CC) and prioritizes the case using a systematic alpha-numeric coding matrix. The wide variation in CC types and specific codes assigned can profoundly affect staffing and resource deployment decisions made by law enforcement agencies. However, the frequency of...

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