Topic: quality assurance

Q is for You with Chris Bradford

https//media.blubrry.com/aedr_podcast/p/content.blubrry.com/aedr_podcast/Episode34-2018-08-30-Chris_Bradford_mixdown.mp3Podcast: Play in new window | Download (Duration: 29:51 — 27.3MB) | EmbedSubscribe: Apple Podcasts | Android | Google Podcasts | Stitcher | RSS | MoreIsabel talks with Chris Bradford, an instructor for IAED and founder of Protocol Support, LLC. They discuss the role of ED-Qs, how Q’s and research interact, and the differences between QA and QI. Want to get involved in...

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Bridging the Gap with Tony Guido

https//media.blubrry.com/aedr_podcast/p/content.blubrry.com/aedr_podcast/Episode21-2018-06-12-Tony_Guido_mixdown.mp3Podcast: Play in new window | Download (Duration: 21:24 — 29.4MB) | EmbedSubscribe: Apple Podcasts | Android | Google Podcasts | Stitcher | RSS | MoreIsabel talks with Tony Guido, a program administrator for Priority Dispatch. They discuss the value of positive feedback, bridging the gap between communication centers and first responders, and tangible benefits of achieving...

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The Bright Side of Q with Kevin Pagenkop

https//media.blubrry.com/aedr_podcast/p/content.blubrry.com/aedr_podcast/Episode15_2018-03-13-Kevin-Pagenkop_mixdown.mp3Podcast: Play in new window | Download (Duration: 30:56 — 42.5MB) | EmbedSubscribe: Apple Podcasts | Android | Google Podcasts | Stitcher | RSS | MoreIsabel talks with Kevin Pagenkop, a member of the ED-Q Council of Standards. They discuss how ED-Qs experience stress differently than line dispatchers, how giving positive recognition can help combat “the sponge effect,”...

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