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IAED DATA CENTER

AGGREGATED OVERALL ANALYTICS DASHBOARD

Welcome to the International Academies of Emergency Dispatch (IAED) Data Center analytics dashboard. All the analytics on this dashboard are based on aggregated and deidentified data. These analytics are provided to enable agencies to benchmark with their own agency-specific analytics. The IAED is committed to the responsible handling and protection of data, guided by its Data Center Protection Policy. The data center is fed by an application developed by Priority Dispatch Corp, Inc., Salt Lake City, UT, that provides a simple method to warehouse data to IAED. The application saves time and resources by automating extraction and transfer of ProQA files to the IAED data warehouse. Below are links to specific dashboards by protocol discipline.

Click here for answers to some frequently asked questions.

EMERGENCY MEDICAL DISPATCH (EMD)

Provides call volume distributions, trends, call prioritization time (CPT), and hands-on-chest (HoC) reports for medical dispatch calls.

EMD Dashboard

EMERGENCY FIRE DISPATCH (EFD)

Provides call volume distributions, trends, call prioritization time (CPT), and major fire types reports for fire dispatch calls.

EFD Dashboard

EMERGENCY POLICE DISPATCH (EPD)

Provides call volume distributions, trends, and call prioritization time (CPT) reports for police dispatch calls.

EPD Dashboard

CONTACT

Email the IAED Research Help Desk with questions, concerns, or requests:

Academy.ResearchData@emergencydispatch.org

FEEDBACK

Do you have feedback for us? We’d love to hear from you regarding the data center, our policies, or the dashboards themselves.

Data Center Analytics Report Feedback Form

Data Center Analytics Request Form