Emergency Communication Nurse System Outcomes of Advanced Medical Priority Dispatch Codes in a UK ambulance service: A descriptive analysis.
Mike Brady, PhD, Mark Conrad Fivaz, MD, Peter Noblett, Christoper Olola, PhD, Greg Scott, MBA, EMD-QI
Feb 13, 2024|AEDR 2024 Vol. 12 Issue 1|Original Research
Most United Kingdom (UK) ambulance services undertake remote clinical consultation of 999 emergency calls, often using computerised decision support systems, such as the Emergency Communication Nurse System (ECNS). In 2021 the Welsh Ambulance Services NHS Trust implemented ECNS in a novel way. Both nurses and paramedics used the tool to assess the full range of Advanced Medical Priority Dispatch System (AMPDS) codes and acuities. This study reports the ECNS outcomes of the full range of AMPDS codes, aiming to inform future discussion, protocol evolution, and clinical models internationally.