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Dispatcher- Directed CPR

CASE REPORT: Prone Patient Roll and Prone CPR Using Dispatcher- Directed CPR Instructions to a 911 Caller

Greg Scott, MBA, EMD-QI, Leslie Janzen

Jan 09, 2026|AEDR 2026 Vol. 13 Issue 2|Case Report

In June 2025, the York County 911 Center, York, PA, received a call from the wife of a 75-year-old male, described as not feeling well and having just fallen off the toilet. Upon initial Case Entry questioning by the Emergency Medical Dispatcher (EMD), the patient was described as “awake” and “breathing.” Within a few seconds of these responses, the caller rechecked the patient and changed her response to “He was a minute ago” (regarding consciousness), then, after a brief pause said, “He’s unconscious at the moment.”

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