The advanced data export feature in AQUA™ (Priority Dispatch, Inc., Salt Lake City, Utah, USA) is a software tool that enables emergency dispatch centers to extract and analyze data from their quality assurance reviews database. By identifying trends and patterns in this data, advanced data export can assist in identifying potential compliance to protocol issues and aid in finding solutions to address them.

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In June 2025, the York County 911 Center, York, PA, received a call from the wife of a 75-year-old male, described as not feeling well and having just fallen off the toilet. Upon initial Case Entry questioning by the Emergency Medical Dispatcher (EMD), the patient was described as “awake” and “breathing.” Within a few seconds of these responses, the caller rechecked the patient and changed her response to “He was a minute ago” (regarding consciousness), then, after a brief pause said, “He’s unconscious at the moment.”

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