Grace Frances, Director of Community Partnerships, talks about the organization End Violence Against Women International (EVAWI) and how it relates to emergency dispatch. She discusses the array of resources that EVAWI provides, including an annual conference and monthly webinars, and how emergency dispatchers often set the tone for a survivor of gender-based violence on their journey to justice.

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Jennet Sullivan, Accreditation and Compliance Coordinator for Cedar Park Police Department, discusses domestic violence and abuse by sharing her mother's experience and outlining things emergency dispatchers should remember when taking these calls...

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