Grace Frances, Director of Community Partnerships, talks about the organization End Violence Against Women International (EVAWI) and how it relates to emergency dispatch. She discusses the array of resources that EVAWI provides, including an annual conference and monthly webinars, and how emergency dispatchers often set the tone for a survivor of gender-based violence on their journey to justice.
Nicole Snell, CEO of Girls Fight Back, discusses the importance of boundaries and empowerment in your role as an emergency dispatcher. She outlines some steps for healthy communication and how one person adopting these strategies can influence the whole center.
Rayna Willis and Tyler Kennington with Parker County Hospital District in Texas discuss their center’s race to ACE. They talk about their motivations, their barriers, and advice for other centers ready to take the plunge.
This combined episode with the hosts of Dispatch in Depth, Tell Me Exactly, and Within the Trenches took place at NAVIGATOR 2025. Attendees were invited to share their answers to the following questions: What facts would you tell someone who doesn’t think emergency dispatchers are first responders? What stories would you tell them? What would you say to other first responders who don’t think emergency dispatchers are first responders?
Dominique Mathis, public safety manager for Carbyne, discusses some aspects of the company you might not be familiar with. She talks about why Carbyne prioritizes sponsoring NAVIGATOR and what you can expect from their AI solutions.
A two-year-long study by the City of Cincinnati Emergency Communications Center (ECC) found that the Police Priority Dispatch System™ (PPDS®) shortened call-processing times and reduced the number of high-priority emergency responses needed.
We’ve saved the best for last in our NAVIGATOR 2025 Sponsor series! Chris Murdock, new President of Priority Dispatch Corp., joins us to talk about what’s going on with PDC. He discusses the new and improved billing system, the benefits of AI SkillLab, and why PDC prioritizes sponsoring NAVIGATOR each year.
Becca Zapata, Lead UX Researcher, and Chris Bennett, Director of AI Transparency & Education, join us to give you an update on Motorola Solutions, particularly the role of AI in their products. They discuss AI industry trends, their own VESTA NXT software, and what to look out for in the future.
Carlynn Crampton, Engagement Strategist, joins us to give you an update on FirstWatch. She discusses Academy Analytics, the Risk Identification for Emergency Services (RIDES) tool, and what to expect at their booth at NAVIGATOR.
Rob Farmer, interim National Director of Sales of Vertex NG911 Call Handling, joins us to give you the scoop on CentralSquare. He discusses the company’s own Engage conference, the newly named Vertex, and what to expect at their booth at NAVIGATOR.
