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Perceived Control

Finding Control in the Chaos: A Case for Mindfulness in the Dispatch Center

Madeline R. Marks, MS, Annelise Cunningham, MS, Clint Bowers, PhD

Aug 24, 2018|AEDR 2018 Vol. 6 Issue 2|Original Research

Emergency dispatchers serve as a unique population to examine the impact of exposure to trauma given their continuous indirect exposure to stressful and traumatic calls. Furthermore, the unique experiences of emergency dispatchers warrants consideration of preventative measures to mitigate the negative outcomes associated with the job. Due to the continuous stress and exposure to trauma, present perceived control is offered as a variable of interest. Present perceived control (PPC) is examined in two studies by the present...

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