Annals of Emergency Dispatch & Response Logo

repeat callers

Falls Protocol Lift Assist Calls: Predictors of Repeat 911 Calls

Lee Van Vleet, Marty Gray, BS, EMD-Q, Dawn Faudere, EMT-P, EMD-Q, Daniel Ashwood, PhD, Alissa Wheeler, BA, Christopher Olola, PhD

Oct 01, 2020|AEDR 2020 Vol. 8 Issue 2|Original Research

Emergency Medical Services (EMS) regularly respond to lift assist calls. Previous studies have shown lift assist calls present a significant risk of morbidity and mortality. This group of callers is also likely to make repeated calls to 911 for EMS assistance. The ability to foresee which of these patients may need to call 911 again within 24 hours could help decrease the risk posed to patients in these situations. To describe calls originating as lift assist calls with repeat calls within 24 hours, explore the...

Read more