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Welcome Message

Welcome Message from the Editor-in-Chief

Greg Scott, MBA, EMD-QI

Sep 07, 2021|AEDR 2021 Vol. 9 Issue 2|Editors Letters

What’s next for the First, First Responder? Since that term was first coined decades ago by Dr. Jeff Clawson in the nascent years of emergency medical dispatch development, much has changed. One of the biggest changes is the expanded role of the emergency telecommunicator in general—not simply the role of the emergency medical dispatcher (EMD), who was the subject of the earliest efforts to professionalize emergency telecommunicators with formal training and continuing education...

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Welcome Message from the Editor-in-Chief

Greg Scott, MBA, EMD-QI

Jun 22, 2021|AEDR 2021 Vol. 9 Issue 1|Editors Letters

Since our last issue was released in early January 2021, we have moved into a new stage of the COVID-19 pandemic—one of great promise, but also new dangers. It has been said by numerous epidemiological experts that we are now in a race to vaccinate enough of the population to stem the disease spread, before new and more potent virus variants threaten to ravage the world. Weathering more than a year of this pandemic makes it truly remarkable that so many dispatch agencies continue to perform at...

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Welcome Message from the Editor-in-Chief

Greg Scott, MBA, EMD-QI

Jan 20, 2021|AEDR 2020 Vol. 8 Issue 3|Editors Letters

As we begin a new year and close the books on 2020, uncertainty, disruption, and stressful conditions continue all around us. Public safety and public health services have been pushed to their extremes throughout much of the last year. The fallout from this extended effort, with all its accompanying tension and strain, will surely be studied for years to come. Yet even before this current crisis existed, emergency telecommunicators faced many challenges. In this issue, two groups of...

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Welcome Message from the Editor-in-Chief

Greg Scott, MBA, EMD-QI

Oct 01, 2020|AEDR 2020 Vol. 8 Issue 2|Editors Letters

So far, it's been a year like no other—and that has been especially true for emergency dispatch agencies and the responders for which they dispatch. While the COVID-19 outbreak is far from over, it appears that emergency services and public safety agencies have adjusted to our new normal quite effectively—albeit still with much uncertainty about the future. In coming issues, we expect to publish more on the pandemic as new research is completed and more cases of interest become available. However, for now, we are temporarily setting...

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Welcome Message from the Editor-in-Chief

Isabel Gardett, PhD

Apr 09, 2019|AEDR 2019 Vol. 7 Issue 1|Editors Letters

In gem cutting, a "facet" is one of the cut faces that causes the gem to shine and sparkle. But facets don't just reflect light. In the words of the International Gem Society, facets "control the entry and exit of light" from the gem. In other words, cutting a new facet—seeing or finding a new angle on the stone—allows the viewer to literally see further into its depths. It's an enchanting idea, and one that, surprisingly enough, applies to this issue of AEDR. In 2013, in the second issue ever of AEDR, we published a literature review...

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Welcome Message from the Editor-in-Chief

Isabel Gardett, PhD

Apr 03, 2018|AEDR 2018 Vol. 6 Issue 1|Editors Letters

Emergency dispatchers are no strangers to misunderstandings about what they do. Even the U.S. government classifies emergency dispatchers as "clerks," rather than as the protective service professionals they are. In research on emergency dispatch, we see plenty of misunderstanding as well. Mostly, it comes in the form of narrowed focus. When people talk about emergency dispatch research, they generally mean they're studying one of two things times or cardiac arrests. The vast majority of emergency dispatch research over the past twenty years has focused on one of these two topics. Yet as...

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