Using a Mobile Application to Address Stress-Related Symptoms in Emergency Dispatchers
Emy Wilis, MS, Deborah Beidel, PhD, ABPP, Clint Bowers, PhD, Sandra Neer, PhD
Jun 03, 2020|AEDR 2020 Vol. 8 Issue 1|Original Research
Emergency dispatchers report significant job stress, yet few controlled investigations examine their specific psychological complaints. Additionally, research examining the use of interventions directed at alleviating their work-related stress is limited. This study aims to examine the efficacy and feasibility of a mobile application (PTSD Coach) on various indicators of psychosocial well-being among emergency telecommunicator dispatchers. A sample of 117 emergency dispatchers attending the 2018 NAVIGATOR conference agreed to...