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Deborah Beidel, PhD, ABPP

Using a Mobile Application to Address Stress-Related Symptoms in Emergency Dispatchers

Emy Wilis, MS, Deborah Beidel, PhD, ABPP, Clint Bowers, PhD, Sandra Neer, PhD

Jun 03, 2020|AEDR 2020 Vol. 8 Issue 1|Original Research

Emergency dispatchers report significant job stress, yet few controlled investigations examine their specific psychological complaints. Additionally, research examining the use of interventions directed at alleviating their work-related stress is limited. This study aims to examine the efficacy and feasibility of a mobile application (PTSD Coach) on various indicators of psychosocial well-being among emergency telecommunicator dispatchers. A sample of 117 emergency dispatchers attending the 2018 NAVIGATOR conference agreed to...

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Differences in PTSD Symptomatology Between Combat Veterans and Emergency Dispatchers

Madeline R. Marks, MS, Clint Bowers, PhD, Benjamin Trachik, Nicholas T. James, Deborah Beidel, PhD, ABPP

Sep 12, 2017|AEDR 2017 Vol. 5 Issue 2|Original Research

The current study examines posttraumatic stress disorder (PTSD) symptom clusters in the context of indirect exposure and compares symptom expression between emergency dispatchers and veterans. Given that a dispatcher's job is inherently different from that of our military, it would be expected that their PTSD symptoms are different as well. Understanding differences in presenting PTSD symptoms in emergency dispatchers relative to a group of veterans for the purposes of providing insight into prevention and treatment. We hypothesized that emergency dispatchers...

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