Bill Vedra, Director of the Emergency Communications Center (ECC) for the city of Cincinnati, discusses his agency’s re-implementation of the Police Priority Dispatch System (PPDS). He discusses the circumstances surrounding the process, some obstacles in implementation and how they were overcome, and why the agency then aimed for accreditation status.

For Your Information:

ECC homepage: https://www.cincinnati-oh.gov/ecc/

ECC page on accreditation: https://www.cincinnati-oh.gov/ecc/about-ecc/accreditation/

ECC alternative response: https://www.cincinnati-oh.gov/ecc/arc/

ECC Facebook: @Cincy911

ECC 311 social media on FB, IG, and X: @311Cincy 
IAED study about Cincinnati 911’s implementation: https://www.aedrjournal.org/improving-911-police-call-taking-in-cincinnati-implementing-a-structured-protocol-based-systema-before-and-after-comparative-study