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Nothing About Us Without Us with Mads Matthews-Williams

Dec 07, 2021|Dispatch in Depth

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Mads Matthews-Williams (they/them), former emergency dispatcher, mentor, and quality auditor for the Welsh Ambulance Service, discusses how to handle LGBTQ issues in emergency dispatch, especially for transgender and nonbinary callers.

For Your Information:

Read the results of the 2018 Stonewall study of LGBTQ people in the United Kingdom:

IAED Journal FAQ about medical calls from transgender patients: