Kyle Mickelson, Operations Manager with Jeffcom 911, talks about his center’s process of simplifying fire and EMS responses. He discusses what the procedure looked like before consolidation, the buy-in necessary to make the changes, and metrics used to gauge success.

For Your Information:

Check out Jeffcom’s website: https://www.jeffcom911co.gov/

Have a question for Kyle? Go ahead and ask him! kyle (dot) mickelson (at) jeffcom911co (dot) com.