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Shaking Up the Status Quo with Captain Kevin Haight

Jan 05, 2021|Dispatch in Depth

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Captain Kevin Haight, Commander of Statewide Emergency Communications in Idaho, talks about his master's thesis on the reclassification of emergency dispatchers, including why the current classification is a problem and what steps need to be taken to fix it.

For Your Information:

Read the thesis—9-1-1: What's Our Emergency? Diagnosing a Struggling Occupation Serving a Neglected System:

Check out the Denise Amber Lee Foundation:

Learn more about Idaho's regional communication centers: