Summary:

Isabel talks with Dr. Heidi Feldman, a conversation analyst at Northeastern University. They discuss active silent callers, the four-second rule, and qualitative research.

 

For Your Information:

The “Four-Second Rule” for Identifying the Active Silent 911 Caller: https://www.aedrjournal.org/the-four-second-rule-for-identifying-the-active-silent-911-caller/

 

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