Reprioritization of 911 Emergency Medical Calls Using Historical Clinical Data
Veer D. Vithalani, MD, FACEP, FAEMS, Sabrina Vlk, MS, LP, CCRC, Neal Richmond, MD, FACEP
Aug 20, 2018|Research Posters
Emergency Medical Services (EMS) systems often utilize a structured approach to 911 call-taking and emergency medical dispatch (EMD). One such system, Medical Priority Dispatch System (MPDS®), categorizes 9-1-1 calls into EMD codes based on problem and severity. Response priorities and resources dispatched are determined at the local level through a predetermined response matrix, which is often determined without utilizing outcome-based criteria. The primary objective was to use historical clinical data to develop a methodology to increase the number of patients with time-sensitive critical...