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Jerry Overton

International Comparison of Ambulance Times Terminology and Definitions: A Benchmarking Study

Edel Burton, Kieran Crosbie-Staunton, Conor Deasy, Jerry Overton, Áine Merwick, David Willis, Patricia M Kearney, Vera JC McCarthy, Claire M Buckley, PHoCoS (Prehospital Care of Stroke) Consortium

May 02, 2023|Research Posters

Ambulance times are internationally recognized Key Performance Indicators (KPI) for prehospital care. International benchmarking, by comparing ambulance times between countries is a valuable method to help to identify strengths and weaknesses across healthcare systems. However, terminology and definitions for ambulance times are not standardized across countries. Thus, this quality improvement project aims to compare terminology and definitions of ambulance times from the ambulance services of a range of countries to facilitate international benchmarking.

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The Description of Hierarchy Bias Concept in Emergency Dispatch Coding and its Implications for Accuracy in Response and Outcome-based Studies

Jeff J. Clawson, MD, Rich Saalsaa, Christopher Olola, PhD, Jerry Overton

Aug 01, 2015|AEDR 2015 Vol. 3 Issue 2|Concept Papers

The value of dispatch in modern Emergency Medical Services (EMS) systems cannot be understated. Among many other roles, an Emergency Medical Dispatcher (EMD) is responsible for accurate response selection. Response is based on EMD-assigned dispatch codes upon completion of caller-interrogation questions in a dispatch protocol system. When two or more signs, symptoms, or situational conditions are encountered in a calltaker evaluation, but are assigned and reported as a single, dispatch-defined code descriptor during the call-taking process by an EMD, a data hiding...

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