Isabel talks with Liz Belmonte, training supervisor at Cambridge Emergency Communications, and Adam Timm, a 911 trainer and consultant. They discuss a survey about the effects of dispatch stress on emergency dispatchers’ families, the importance of resilience, and things you can do now to minimize negative effects.

Want to get involved in a study? Have a question? Email us at dispatchindepth @ emergencydispatch (dot) org

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