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calltaking data

Case Report: How many lives can be saved annually with Dispatcher-Directed CPR using the most widespread emergency medical dispatch calltaking software application—an extrapolation from a large aggregate database

Greg Scott, MBA, EMD-QI

Jul 14, 2023|AEDR 2023 Vol. 11 Issue 1|Case Report

For over 10 years, the International Academies of Emergency Dispatch has been collecting data from emergency dispatch agencies across North America and has amassed one of the largest and most detailed sets of emergency medical dispatch calltaking data available. As of the writing of this report, 262 agencies using the electronic version of the Medical Priority Dispatch System (MPDS®), known as ProQA™ have shared over 30 million cases of detailed, deidentified calltaking data with the IAED. This data is aggregated and made publicly available in a set of interactive dashboards.

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