Taylor Davis, Director of Communications for Greenville County EMS (MedCom), talks about her recent Letter to the Editor for the Journal of Emergency Dispatch about her agency’s 84 CPR saves in 2024. She also covers what it’s like to work there, the goals they’re currently working toward, and how to improve center culture overall.
In June 2025, the York County 911 Center, York, PA, received a call from the wife of a 75-year-old male, described as not feeling well and having just fallen off the toilet. Upon initial Case Entry questioning by the Emergency Medical Dispatcher (EMD), the patient was described as “awake” and “breathing.” Within a few seconds of these responses, the caller rechecked the patient and changed her response to “He was a minute ago” (regarding consciousness), then, after a brief pause said, “He’s unconscious at the moment.”
