Topic: dispatch in depth

The Rest of the Story with Sherri Stigler

https//media.blubrry.com/aedr_podcast/p/content.blubrry.com/aedr_podcast/Episode19-2018-03-17-Sherri-Stigler_mixdown.mp3Podcast: Play in new window | Download (Duration: 22:55 — 31.5MB) | EmbedSubscribe: Apple Podcasts | Android | Stitcher | RSS | MoreIsabel talks with Sherri Stigler, Training and Operations Manager for Waukesha County Communications. They discuss Sherri’s background in emergency communications, how giving emergency dispatchers closure reduces burnout, and tips...

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Silence is Not Always Golden with Dr. Heidi Feldman

https//media.blubrry.com/aedr_podcast/p/content.blubrry.com/aedr_podcast/Episode18-2018-03-03-Heidi-Feldman_mixdown.mp3Podcast: Play in new window | Download (Duration: 21:58 — 30.2MB) | EmbedSubscribe: Apple Podcasts | Android | Stitcher | RSS | MoreSummary: Isabel talks with Dr. Heidi Feldman, a conversation analyst at Northeastern University. They discuss active silent callers, the four-second rule, and qualitative research.   For Your Information: The “Four-Second Rule” for...

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Measure Twice Dispatch Once with Vincent Robbins

https//media.blubrry.com/aedr_podcast/p/content.blubrry.com/aedr_podcast/episode17-2018-04-05-Vince-Robbins_mixdown_V3.mp3Podcast: Play in new window | Download (Duration: 38:23 — 52.7MB) | EmbedSubscribe: Apple Podcasts | Android | Stitcher | RSS | MoreIsabel talks with Vincent Robbins, president and CEO of MONOC. They discuss why objective measurement is so important, the problems associated with using lights and sirens in an emergency response, and the steps to help local leaders and...

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Come Together Right Now Over Research with Dr. Louisa Stark and Heather Coulter

https//media.blubrry.com/aedr_podcast/p/content.blubrry.com/aedr_podcast/Episode16_2018-03-29_Louisa_Stark_Heather_Coulter_mixdown.mp3Podcast: Play in new window | Download (Duration: 44:07 — 60.7MB) | EmbedSubscribe: Apple Podcasts | Android | Stitcher | RSS | MoreIsabel talks with Dr. Louisa Stark, professor of human genetics and director of the Genetic Science Learning Center, and Heather Coulter, Community Liaison for the Community Outreach and Collaboration Core of the Center for...

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The Bright Side of Q with Kevin Pagenkop

https//media.blubrry.com/aedr_podcast/p/content.blubrry.com/aedr_podcast/Episode15_2018-03-13-Kevin-Pagenkop_mixdown.mp3Podcast: Play in new window | Download (Duration: 30:56 — 42.5MB) | EmbedSubscribe: Apple Podcasts | Android | Stitcher | RSS | MoreIsabel talks with Kevin Pagenkop, a member of the ED-Q Council of Standards. They discuss how ED-Qs experience stress differently than line dispatchers, how giving positive recognition can help combat “the sponge effect,” and how giving...

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Respect Resistance with Mike Taigman

https//media.blubrry.com/aedr_podcast/p/content.blubrry.com/aedr_podcast/Episode14-2018-02-16-Mike_Taigman-r2_mixdown.mp3Podcast: Play in new window | Download (Duration: 26:27 — 36.4MB) | EmbedSubscribe: Apple Podcasts | Android | Stitcher | RSS | MoreIsabel talks with Mike Taigman, Improvement Guide for FirstWatch. They discuss how data can be used to reduce human suffering, the benefits of listening to people who are resistant to change, and EMS Agenda 2050.   For Your...

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A Room Full of Nerds with Dawn Faudere and Rich Lindfors

https//media.blubrry.com/aedr_podcast/p/content.blubrry.com/aedr_podcast/Episode13-2018-02-02-Dawn-Faudere-Rich-Linfors_mixdown.mp3Podcast: Play in new window | Download (Duration: 27:12 — 37.4MB) | EmbedSubscribe: Apple Podcasts | Android | Stitcher | RSS | MoreIsabel talks with Dawn Faudere, Operations Supervisor at Johnson County Emergency Communications, and Rich Lindfors, Total Quality Improvement Manager at Richmond Ambulance Authority. They discuss what it’s like to be an amateur...

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Bends in the Pipe with Allen Siorek

https//media.blubrry.com/aedr_podcast/p/content.blubrry.com/aedr_podcast/Episode12-2018-02-02-Allen-Siorek_mixdown.mp3Podcast: Play in new window | Download (Duration: 21:55 — 30.2MB) | EmbedSubscribe: Apple Podcasts | Android | Stitcher | RSS | MoreIsabel talks with Allen Siorek, retired Gainesville Fire Rescue District Chief. They discuss the research projects required for graduation from the National Fire Academy’s Executive Fire Officer Program, how realistic NFPA response...

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