Topic: dispatch in depth

Playing with Fire 7 with Gary Galasso

https//media.blubrry.com/aedr_podcast/p/content.blubrry.com/aedr_podcast/Episode23-2018-06-15-Gary-Galasso_mixdown.mp3Podcast: Play in new window | Download (Duration: 42:33 — 58.5MB) | EmbedSubscribe: Apple Podcasts | Android | Google Podcasts | Stitcher | RSS | MoreIsabel talks with Gary Galasso, retired Deputy Fire Chief and current chair of IAED’s Fire Council of Standards. They discuss FPDS version 7, including new protocols, what changes were made, and what spurred those changes....

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RoboDispatcher with Nick Nudell

https//media.blubrry.com/aedr_podcast/p/content.blubrry.com/aedr_podcast/Episode24-2018-06-14-Nick-Newdell_mixdown.mp3Podcast: Play in new window | Download (Duration: 23:26 — 32.2MB) | EmbedSubscribe: Apple Podcasts | Android | Google Podcasts | Stitcher | RSS | MoreIsabel talks with Nick Nudell, interim EMS chief for UC Health in Colorado and the chief data officer for The Paramedic Foundation. They discuss the difference between artificial intelligence and machine learning, how AI...

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An Emergency by Any Other Name with Ross Rutschman and Ken Hotaling

https//media.blubrry.com/aedr_podcast/p/content.blubrry.com/aedr_podcast/Episode22-2018-06-14-Ross-Rushman_mixdown.mp3Podcast: Play in new window | Download (Duration: 35:47 — 49.2MB) | EmbedSubscribe: Apple Podcasts | Android | Google Podcasts | Stitcher | RSS | MoreIsabel talks with Ross Rutschman and Ken Hotaling, two implementations experts and program administrators with Priority Dispatch. They discuss cultural differences in handling emergencies, how the protocol is implemented in...

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The Rest of the Story with Sherri Stigler

https//media.blubrry.com/aedr_podcast/p/content.blubrry.com/aedr_podcast/Episode19-2018-03-17-Sherri-Stigler_mixdown.mp3Podcast: Play in new window | Download (Duration: 22:55 — 31.5MB) | EmbedSubscribe: Apple Podcasts | Android | Google Podcasts | Stitcher | RSS | MoreIsabel talks with Sherri Stigler, Training and Operations Manager for Waukesha County Communications. They discuss Sherri’s background in emergency communications, how giving emergency dispatchers closure reduces...

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Silence is Not Always Golden with Dr. Heidi Feldman

https//media.blubrry.com/aedr_podcast/p/content.blubrry.com/aedr_podcast/Episode18-2018-03-03-Heidi-Feldman_mixdown.mp3Podcast: Play in new window | Download (Duration: 21:58 — 30.2MB) | EmbedSubscribe: Apple Podcasts | Android | Google Podcasts | Stitcher | RSS | MoreIsabel talks with Dr. Heidi Feldman, a conversation analyst at Northeastern University. They discuss active silent callers, the four-second rule, and qualitative research.   For Your Information: The “Four-Second...

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Measure Twice Dispatch Once with Vincent Robbins

https//media.blubrry.com/aedr_podcast/p/content.blubrry.com/aedr_podcast/episode17-2018-04-05-Vince-Robbins_mixdown_V3.mp3Podcast: Play in new window | Download (Duration: 38:23 — 52.7MB) | EmbedSubscribe: Apple Podcasts | Android | Google Podcasts | Stitcher | RSS | MoreIsabel talks with Vincent Robbins, president and CEO of MONOC. They discuss why objective measurement is so important, the problems associated with using lights and sirens in an emergency response, and the steps to help...

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Come Together Right Now Over Research with Dr. Louisa Stark and Heather Coulter

https//media.blubrry.com/aedr_podcast/p/content.blubrry.com/aedr_podcast/Episode16_2018-03-29_Louisa_Stark_Heather_Coulter_mixdown.mp3Podcast: Play in new window | Download (Duration: 44:07 — 60.7MB) | EmbedSubscribe: Apple Podcasts | Android | Google Podcasts | Stitcher | RSS | MoreIsabel talks with Dr. Louisa Stark, professor of human genetics and director of the Genetic Science Learning Center, and Heather Coulter, Community Liaison for the Community Outreach and Collaboration Core...

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The Bright Side of Q with Kevin Pagenkop

https//media.blubrry.com/aedr_podcast/p/content.blubrry.com/aedr_podcast/Episode15_2018-03-13-Kevin-Pagenkop_mixdown.mp3Podcast: Play in new window | Download (Duration: 30:56 — 42.5MB) | EmbedSubscribe: Apple Podcasts | Android | Google Podcasts | Stitcher | RSS | MoreIsabel talks with Kevin Pagenkop, a member of the ED-Q Council of Standards. They discuss how ED-Qs experience stress differently than line dispatchers, how giving positive recognition can help combat “the sponge effect,”...

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