Acting Sergeant Tim Clover with St. Louis University talks about two experiences where he saved someone’s life in an emergency situation—one a choking infant and one a man in a vehicle fire. He discusses how his career as an Emergency Dispatcher and BLS instructor prepared him to spring into action.
The Welsh Ambulance Service NHS Trust (WAST) manages more than 500,000 calls every year, with its emergency ambulance staff attending more than 250,000 of these calls. WAST currently uses the Medical Priority Dispatch System to process its 999 emergency calls and is an accredited centre of excellence. WAST employs experienced nurses and paramedics to undertake 999 secondary telephone triages of 1) low acuity patients, 2) patients awaiting an ambulance response, and 3) patients whose condition may be managed effectively by an alternative to an ambulance...