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AEDR 2021 Vol. 9 Issue 2

Welcome Message from the Editor-in-Chief

Greg Scott, MBA, EMD-QI

Sep 07, 2021|AEDR 2021 Vol. 9 Issue 2|Editors Letters

What’s next for the First, First Responder? Since that term was first coined decades ago by Dr. Jeff Clawson in the nascent years of emergency medical dispatch development, much has changed. One of the biggest changes is the expanded role of the emergency telecommunicator in general—not simply the role of the emergency medical dispatcher (EMD), who was the subject of the earliest efforts to professionalize emergency telecommunicators with formal training and continuing education...

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Fostering Research Collaboration in Emergency Dispatching: A Qualitative Study of Research Training Program Participants

Edward Trefts, MFA, Isabel Gardett, PhD

Sep 07, 2021|AEDR 2021 Vol. 9 Issue 2|Original Research

With the increased importance placed on cultivating a translational workforce, there has been demand for emergency dispatching professionals to be more involved in research activities intended to improve patient outcomes. Through interviewing emergency dispatch professionals who attended a research training program, this project sought to better understand how to create more effective research partnerships with practitioners interested in doing research relevant to their field...

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Proposed use of the Emergency Communication Nurse System in Welsh Ambulance Service 999 Secondary Triage with Paramedic and Nurse Users

Mike Brady, PhD, Susan Tucket, RN, Michelle Perry, Brian Jarvis, Peter Brown, Dr. Mark Conrad Fivaz, Gigi Marshall, MSN

Sep 07, 2021|AEDR 2021 Vol. 9 Issue 2|Original Research

The Welsh Ambulance Service NHS Trust (WAST) manages more than 500,000 calls every year, with its emergency ambulance staff attending more than 250,000 of these calls. WAST currently uses the Medical Priority Dispatch System to process its 999 emergency calls and is an accredited centre of excellence. WAST employs experienced nurses and paramedics to undertake 999 secondary telephone triages of 1) low acuity patients, 2) patients awaiting an ambulance response, and 3) patients whose condition may be managed effectively by an alternative to an ambulance...

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Reprioritization of 911 Emergency Medical Calls Using Historical Clinical Data

Veer D. Vithalani, MD, FACEP, FAEMS, Greg Scott, MBA, EMD-QI, Christopher Olola, PhD

Sep 07, 2021|AEDR 2021 Vol. 9 Issue 2|Original Research

Emergency Medical Services (EMS) systems often utilize a structured approach to 911 call-taking and emergency medical dispatch (EMD). One such system, Medical Priority Dispatch System (MPDS®), categorizes 911 calls into EMD determinant codes based on problem and severity, with response priorities and resources determined at the local level through a predetermined response matrix. In this study, we proposed a methodology for utilizing historical clinical data to increase the accuracy of 911 call prioritization of patients with time-sensitive critical illness...

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