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Occupational Identity Theory

Occupational Identity Among Emergency Telecommunicators: Implications for Prevention and Intervention

Violet Rymshaw, PsyD

May 02, 2023|Research Posters

The present study obtained subjective input from emergency telecommunicators regarding their greatest work-related stressors according to five categories: 911 calls, radio traffic, interactions with coworkers, interactions with management, and work-life balance. In addition, this study obtained emergency telecommunicators’ subjective ideas for prevention and intervention strategies that they would like to have implemented in the workplace, at home, and in the community.

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