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Past, Present, and Future of Emergency Dispatch Research: A Systematic Literature Review

Isabel Gardett, PhD, Jeff J. Clawson, MD, Greg Scott, MBA, EMD-QI, Tracey Barron, BS, Brett Patterson, Christopher Olola, PhD

Aug 05, 2013|AEDR 2013 Vol. 1 Issue 2|Original Research

Emergency dispatch is a relatively new field, but the growth of dispatching as a profession, along with raised expectations for help before responders arrive, has led to increased production of and interest in emergency dispatch research. As yet, no systematic review of dispatch research has been conducted. This study reviewed the existing literature and indicated gaps in the research as well as potentially fruitful extensions of current lines of study. Dispatch-related terms were used to search for papers in research databases (including PubMed, MEDLINE, EMBASE, EMCARE, SciSearch, PsychInfo...

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Telenursing: A Review of Recent Trends, Emerging Issues and Evolving Practices

Rebecca J. Purc-Stephenson

Aug 03, 2013|AEDR 2013 Vol. 1 Issue 2|Original Research

Telephone triage and advice services continue to be an integral part of health-care service delivery models in many countries. Research in this area has increased since the early 1990s, with a surge of research being published in the late 1990s and again in the late 2000s. This paper presents a scoping review of the telephone triage and advice service research to explore some of the most pressing questions related to how telenursing is researched and practiced, as well as how telenursing may complement emergency dispatch services. Methods: Five electronic...

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