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An Education in Trauma with Dr. Stella Benami

Apr 30, 2019|Dispatch in Depth

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Isabel talks with Dr. Stella Benami, researcher and former emergency dispatcher. They discuss how Dr. Benami's experiences in dispatch inspired her dissertation, the difference between compassion fatigue and burnout, and the biggest factors in the mental health of emergency dispatchers.

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Link to the podcast episode on emotional labor:

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