Craig Sturgess – Anatomy of a CPR Call with Barriers (Redacted Call)
AEDR Editorial Team
Jun 21, 2018|Research Briefs
Craig Sturgess – Anatomy of a CPR Call with Barriers (Redacted Call Transcript)...
AEDR Editorial Team
The Heart of the Matter with Dr. Chris Olola
AEDR Editorial Team
Jun 12, 2018|Dispatch in Depth
Isabel talks with Dr. Chris Olola, the director of research and biomedical informatics at the IAED. They discuss the role of emergency dispatch in patient care, heart attacks coded as ALPHA at dispatch, and the future of the research team...
The Rest of the Story with Sherri Stigler
AEDR Editorial Team
May 29, 2018|Dispatch in Depth
Isabel talks with Sherri Stigler, Training and Operations Manager for Waukesha County Communications. They discuss Sherri's background in emergency communications, how giving emergency dispatchers closure reduces burnout, and tips for implementing a similar program in your center...
NEW Podcast Episode 17: Measure Twice Dispatch Once with Vincent Robbins
AEDR Editorial Team
May 16, 2018|AEDR Newsletter
In this newsletter: A new podcast episode, a NAVIGATOR iPad winner, winners of the April AEDR newsletter forwarding contest, report on the IAED Research Workshop, and a writing contest–this one is packed...
Silence is Not Always Golden with Dr. Heidi Feldman
AEDR Editorial Team
May 15, 2018|Dispatch in Depth
Isabel talks with Dr. Heidi Feldman, a conversation analyst at Northeastern University. They discuss active silent callers, the four-second rule, and qualitative research...
Measure Twice Dispatch Once with Vincent Robbins
AEDR Editorial Team
May 01, 2018|Dispatch in Depth
Isabel talks with Vincent Robbins, president and CEO of MONOC. They discuss why objective measurement is so important, the problems associated with using lights and sirens in an emergency response, and the steps to help local leaders and community members have realistic expectations about response times...
Come Together Right Now Over Research with Dr. Louisa Stark and Heather Coulter
AEDR Editorial Team
Apr 10, 2018|Dispatch in Depth
Isabel talks with Dr. Louisa Stark, professor of human genetics and director of the Genetic Science Learning Center, and Heather Coulter, Community Liaison for the Community Outreach and Collaboration Core of the Center for Clinical and Translational Science. They discuss the definition of translational...
Research Spotlight: Marc Gay
AEDR Editorial Team
Apr 03, 2018|AEDR 2018 Vol. 6 Issue 1|Research Spotlight
It didn't take much time for Jeff Clawson, M.D., to connect the dots between Marc Gay's contributions to resuscitation science and the Dispatch Life Support (DSL) tools central to the International Academies of Emergency Dispatch® (IAED™) Protocols. That was more than 25 years ago, and Marc's involvement since 1992 has included several leadership positions, culminating this year with his nomination as chair of the IAED Council of Research. It hasn't been a hard sell on either side. "Let's face it," Marc said, "this guy named Jeff Clawson revolutionized the world...
The Bright Side of Q with Kevin Pagenkop
AEDR Editorial Team
Mar 27, 2018|Dispatch in Depth
Isabel talks with Kevin Pagenkop, a member of the ED-Q Council of Standards. They discuss how ED-Qs experience stress differently than line dispatchers, how giving positive recognition can help combat "the sponge effect," and how giving critical feedback can be just as hard as receiving it...
Respect Resistance with Mike Taigman
AEDR Editorial Team
Mar 13, 2018|Dispatch in Depth
Isabel talks with Mike Taigman, Improvement Guide for FirstWatch. They discuss how data can be used to reduce human suffering, the benefits of listening to people who are resistant to change, and EMS Agenda 2050...