Isabel talks with Dr. Sharon Mastracci, an expert in emotional labor, and Ian Adams, a doctoral student and former law enforcement officer. They discuss the role of emotional labor in emergency dispatch, the correlation between high emotional labor and high sense of fulfillment in careers, and the need to highlight the job being done by emergency dispatchers...
Isabel talks with Kim Rigden, psychology enthusiast and the associate director of accreditation at IAED. They discuss the importance of positive psychology in a field as stressful as emergency dispatch, the concept of feedforward, and small things you can do to make your outlook a little more positive...
KÖNNEN EMDs MITHILFE DES MPDS AUF SICHERE WEISE KRANKHEITEN UND VERLETZUNGEN MIT NIEDRIGER DRINGLICHKEIT ERKENNEN? Ja! Indem Fragen wortwörtlich und in der richtigen Reihenfolge gestellt werden. Krankheiten und Verletzungen können eine niedrigere Dringlichkeit aufweisen. Das Medical Priority Dispatch System™ (MPDS®) priorisiert die Disposition aufgrund der Dringlichkeit einer Krankheit oder Verletzung. Um das System nutzen zu können, werden medizinische Notfalldisponenten (EMDs) darauf geschult, die Hauptbeschwerde eines Anrufers zu identifizieren, wobei sie ein besonderes Augenmerk auf vier...
IST DIE VERWENDUNG DES DIAGNOSEINSTRUMENTS ZUR SCHLAGANFALLERKENNUNG VON BEDEUTUNG? Ja! Es spart Zeit und rettet Gehirnmasse. Schlaganfälle unterbrechen die Blutversorgung zu einem Teil des Gehirns durch eine Blockierung oder Blutung. Die Zeitdauer, über die ein Schlaganfall die Blutzufuhr unterbricht, bestimmt den Umfang des verursachten Gehirnschadens. Die zügige Wiederherstellung des normalen Blutflusses zum Gehirn ist von entscheidender Bedeutung und erfordert eine intelligente Identifizierung und einen zeitnahen Einsatz. Medizinische Notfalldisponenten (Emergency Medical Dispatcher, kurz...
È IMPORTANTE UTILIZZARE LO STRUMENTO PER L'IDENTIFICAZIONE DI ICTUS? Sì! Fa risparmiare tempo e salva il cervello. L'ictus si verifica quando l'afflusso di sangue verso una parte del cervello si interrompe a causa di un'ostruzione o sanguinamento. La durata dell'interruzione dell'afflusso di sangue determina la gravità del danno cerebrale causato. Il rapido ripristino del normale flusso di sangue al cervello è fondamentale e richiede un'identificazione intelligente e un intervento tempestivo. Identificazione rapida: Gli Emergency Medical Dispatcher (EMD) effettuano un'identificazione...
Isabel talks with Chuck Gipson, Quality and Education Manager for MEDIC EMS. They discuss how emergency dispatchers were instrumental in getting the prehospital stroke alert off the ground, the importance of getting a stroke patient help as soon as possible, and building trust between dispatch centers, paramedics, and hospitals...
IMPORTE-T-IL D'UTILISER L'OUTIL DIAGNOSTIC ? Oui ! Il fait gagner du temps et sauve le cerveau. Les AVC interrompent l'approvisionnement sanguin à une partie du cerveau via un blocage ou un saignement. Le délai de l'interruption d'approvisionnement causé par l'AVC détermine la gravité des lésions cérébrales causées. La restauration rapide de la circulation sanguine normale au cerveau est d'une importance critique, nécessitant une identification intelligente et une intervention rapide. Les Répartiteurs Médicaux d'Urgence (RMU) fournissent une identification intelligente en...
CAN EMDs USING MPDS SAFELY IDENTIFY LOW-ACUITY ILLNESS AND INJURY? Yes! By asking questions in order and as written. Designed to Determine: Low-acuity illness and injury are non-urgent medical conditions and symptoms. The Medical Priority Dispatch System™ (MPDS®) prioritizes emergency dispatch by illness and injury acuity. In order to use the system, Emergency Medical Dispatchers (EMDs) are trained to identify a caller's Chief Complaint, with particular attention to four priority symptoms: chest pain, alertness, breathing problems, and serious hemorrhaging. EMDs ask callers exactly...
Isabel talks with Bonni Stockman, the associate director of instructor services for IAED, and Jordan Sebresos, a senior instructional designer for Priority Dispatch. They discuss training needs in a dispatch center, the best methods for educating emergency dispatchers, and the qualities of a good instructor...
Isabel Gardett talks with EJ Hinterman, captain of the Draper City Fire Department, and Holly Downs, a training coordinator for Salt Lake Valley Emergency Communications Center, about a metronome study they both recently participated in. They discuss the low percentage of bystanders who are comfortable with providing CPR, how to get people to perform CPR at the correct rate, and the value of emergency dispatchers and responders participating in research...