DO CPR CALLS HAVE BARRIERS? Yes! EMDs can anticipate and manage them. Cardiopulmonary Resuscitation (CPR) is a lifesaving technique. It involves getting "hands on chest" to perform compressions that manually pump blood and oxygen to vital body organs. Early CPR dramatically increases a patient's chance of survival. Dispatcher-Directed CPR (DD-CPR) can and does work. It has been a formal part of Emergency Medical Dispatch since the late 1970s. The American Heart Association (AHA) reports that up to 50% of bystander CPR occurs because an emergency medical dispatcher (EMD) provided DD-CPR...
Isabel talks with Dr. Chris Olola, the director of research and biomedical informatics at the IAED. They discuss the role of emergency dispatch in patient care, heart attacks coded as ALPHA at dispatch, and the future of the research team...
Isabel talks with Sherri Stigler, Training and Operations Manager for Waukesha County Communications. They discuss Sherri's background in emergency communications, how giving emergency dispatchers closure reduces burnout, and tips for implementing a similar program in your center...
In this newsletter: A new podcast episode, a NAVIGATOR iPad winner, winners of the April AEDR newsletter forwarding contest, report on the IAED Research Workshop, and a writing contest–this one is packed...
Isabel talks with Dr. Heidi Feldman, a conversation analyst at Northeastern University. They discuss active silent callers, the four-second rule, and qualitative research...
Isabel talks with Vincent Robbins, president and CEO of MONOC. They discuss why objective measurement is so important, the problems associated with using lights and sirens in an emergency response, and the steps to help local leaders and community members have realistic expectations about response times...
Isabel talks with Dr. Louisa Stark, professor of human genetics and director of the Genetic Science Learning Center, and Heather Coulter, Community Liaison for the Community Outreach and Collaboration Core of the Center for Clinical and Translational Science. They discuss the definition of translational...
It didn't take much time for Jeff Clawson, M.D., to connect the dots between Marc Gay's contributions to resuscitation science and the Dispatch Life Support (DSL) tools central to the International Academies of Emergency Dispatch® (IAED™) Protocols. That was more than 25 years ago, and Marc's involvement since 1992 has included several leadership positions, culminating this year with his nomination as chair of the IAED Council of Research. It hasn't been a hard sell on either side. "Let's face it," Marc said, "this guy named Jeff Clawson revolutionized the world...
Isabel talks with Kevin Pagenkop, a member of the ED-Q Council of Standards. They discuss how ED-Qs experience stress differently than line dispatchers, how giving positive recognition can help combat "the sponge effect," and how giving critical feedback can be just as hard as receiving it...
