Isabel talks with Dr. Conrad Fivaz, the clinical director of Priority Solutions, and Gigi Marshall Knight, Emergency Communication Nurse System (ECNS) program administrator. They discuss the goals of secondary triage, the importance of studying low acuity calls, and how ECNS affects emergency dispatchers...
Isabel Gardett talks with Chris Knight, a member of the Police Council of Standards for the International Academies of Emergency Dispatch (IAED), and Meghan Broadbent, a research data analyst for IAED. They discuss how to balance data from research with police experience, the current trend of the public calling for more data collection regarding police, and the role of emergency dispatch in both...
Isabel talks with Ivan Whitaker, Medical Program Director for Priority Dispatch Corp. They discuss the need for protocols that deal specifically with inter-facility transfers, the importance of research-based evidence to justify an ambulance ride to insurance companies, and how the transfer protocol fits in with the Medical Priority Dispatch System...
Isabel talks with Marc Gay, one of the world's foremost experts on CPR and resuscitation. They discuss the levels of evidence for which resuscitation research qualifies, when to use ventilation first and when to use compressions first, and the future of dispatch-assisted CPR...
Isabel talks with Brett Patterson, the chair of the Medical Council of Standards for the IAED. They discuss the why and how of getting involved with research, what it means that a dispatch system is "evidence-based," and how to enact change to protocols using research...
DOES USING THE STROKE DIAGNOSTIC TOOL MATTER? Yes! It saves time and brain. Strokes interrupt blood supply to part of the brain through blockage or bleeding. The length of time a stroke interrupts the supply determines the amount of brain damage caused. Quickly restoring normal blood flow to the brain is critical, requiring smart identification and timely response. Emergency Medical Dispatchers (EMDs) provide smart identification by knowing and recognizing stroke symptoms as callers describe them. This can be challenging when stroke symptoms change or mimic other conditions. EMDs strengthen...
What led you to the study of clinical psychology? I've always loved the study of medicine and knew early on that I wanted to pursue a degree in clinical psychology. My research grew from the culmination of these interests. They have led me to research focused on the prevention and treatment of stress-related mental health injury. Why research intoemergency communications? To date, few studies have examined rates of stress-related pathology and subsequent impairment in emergency dispatchers. Our research so far has identified Emergency Dispatchers as an at-risk population for stress-induced...