Annals of Emergency Dispatch & Response Logo

Emily Hotz, B.A.

Stress & Wellbeing in Emergency Dispatchers

Paul J. Bourgeois, Ph.D., CRC, NCC, Emily Hotz, B.A., Sharon Kwok, B.A.

Aug 11, 2021|Research Posters

Police officers, fire fighters, and emergency medical personnel are recognized for their hard work as on-scene responders, however the role of emergency dispatch is easily overlooked. The stressors that are seen in emergency responder work are also experienced by emergency dispatchers. While they are not experiencing these emergencies directly, this presents unique struggles for them.

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