Dr. Chris Olola is the Director of Biomedical Informatics and Research at the Academics, Research & Communications (ARC) Department of the International Academies of Emergency Dispatch (IAED).
Jerry Overton President of the International Academies of Emergency Dispatch® (IAED™), member of the Board of Trustees, and chair of IAED’s Institutional Review Board (IRB)...
Q1. What drew you into research involving stress? The inspiration for this research stemmed from a question that an EMD, one of the authors of the study, asked me. As she finished her shift, she asked, “Have you ever wonder if we make more mistakes in evaluating emergency calls when we work for longer hours? Because in my opinion…” Starting with that question, we planned and developed the study, involving all the Telecommunication Centers in our region [Liguria]. Q2. Your recommendations...
What is your advice for selecting the correct Emergency Communication Nurse System™ (ECNS™) symptom and injury-based protocol when the patient complains of several symptoms and/or injuries? Choosing the most concerning symptom that the patient has is achieved by keeping the ABCD concepts in mind (A= Airway, B= Breathing, C= Circulation, and D = Deficit in level of consciousness). If a symptom could cause a problem in any of the ABCD areas, the nurse should pick that symptom most likely to result in the compromise...