Isabel talks with Anthony Minge, Senior Partner with Fitch & Associates, and Joe Coons, Director of Safety and Communications for LifeFlight Eagle. Together they discuss the Communication Center Manager Program, the kinds of research projects that CCM participants do, and why disseminating the results of those projects is important.

 

For Your Information:

Fitch & Associates’ Communication Center Manager (CCM) Program: https://www.fitchassoc.com/communication-center-manager-program/

DiSC personality profiles: https://www.discprofile.com/what-is-disc/overview/

Want to get involved in a study? Have a question? Email us at dispatchindepth @ emergencydispatch (dot) org

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