Isabel talks with Kim Rigden, associate director of accreditation at IAED. They discuss the philosophy of catching people doing it right, strengths-based feedback formulas, and common hurdles to accreditation.
For Your Information:
Due to the complex nature of the task/type distinction of feedback, IAED created strengths-based feedback so the ED-Q does NOT have to figure out if a task is a promotion task (creative) or prevention task (accuracy-based) and react accordingly with positive or negative feedback.
For more information, see the following article: https://www.researchgate.net/publication/229898940_Task_type_as_a_moderator_of_positivenegative_feedback_effects_on_motivation_and_performance_A_regulatory_focus_perspective
Link to Kim’s previous podcast: https://www.aedrjournal.org/o-come-all-ye-burned-out-with-kim-rigden/
ACE Online Site: https://accreditation.emergencydispatch.org/
Link to the Race to ACE Facebook group: https://www.facebook.com/groups/1025994800869995/
Kim’s reading recommendations:
Via Character Strengths: http://www.viacharacter.org/www/
When: The Scientific Secrets of Perfect Timing by Dan Pink
Want to get involved in a study? Have a question? Email us at dispatchindepth @ emergencydispatch (dot) org