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dispatch data

Next Generation 911 Media & Your Telecommunicators’ Mental Health

Richard Buck, Kathy Boucher, Patrick Clark, Johnathan Danek, Lori Lagrone, Tameka Minter, Raymond Schultz , Adair Welfel

Apr 19, 2022|Research Posters

Next Generation 9-1-1 (NG9-1-1) is the newest technology allowing the general public to share richer, more detailed data, such as videos, images, and text messages with a 9-1-1 call center. NG9-1-1 enhances the ability of 9-1-1 call centers to better communicate with each other and improves overall system resiliency, however, what are the adverse effects of this technology on our telecommunicators’ mental wellbeing?

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Challenges in Utilization of Statistical Analysis Software in Emergency Dispatch Data Analysis and Advances in Data and Technologies

Sashidhar R. Yerram, MS

Aug 27, 2016|AEDR 2016 Vol. 4 Issue 2|Perspectives

Emergency dispatch and emergency medical services (EMS) data keeps increasing every day—in quality, volume, and dimensionality. An Emergency Medical Dispatcher (EMD) at an emergency communication center is the primary link between the public caller requesting emergency medical assistance and EMS. Data collection starts when the EMD receives the call and ends when the patient is either treated on scene or admitted to the hospital. The data collected is mostly structured data containing both text and numerical data types. Data generated from emergency dispatch is very valuable...

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