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suicide response

Principles of Emergency Mental Health Dispatching with Jim Marshall and Jay Scott

AEDR Editorial Team

Jun 06, 2023|Dispatch in Depth

Jim Marshall, CEO and co-founder of the 911 Training Institute, and Jason (Jay) Scott, partner engagement director at 911 Training Institute, discuss the underlying principles of Emergency Mental Health Dispatching (EMHD). They cover the development of MPDS Protocol 41: Caller in Crisis (to be released in Fall 2023 to accompany MPDS v14) and provide examples and resources for those interested in learning more.

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911 & 988: The importance of training and coordination between two vital lifelines.

Becky Bacon, Lynda Garrison, Mike Gethin, Peter Kinnas, Evonne Stevens, Don Tryon

May 02, 2023|Research Posters

With the recent implementation of 9-8-8, 9-1-1 telecommunicators across the nation were thrust into one of the most important partnerships they will ever encounter and one that may change the face of crisis response for good. The passage of this act ultimately laid the groundwork for establishing a three-digit number that would be easy to remember and utilized by those suffering from mental health crisis emergencies.

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