Author: clint-bowers-phd

Finding Control in the Chaos: A Case for Mindfulness in the Dispatch Center

Download Original Paper Emergency dispatchers serve as a unique population to examine the impact of exposure to trauma given their continuous indirect exposure to stressful and traumatic calls. Furthermore, the unique experiences of emergency dispatchers warrants consideration of preventative measures to mitigate the negative outcomes associated with the job. Methods: Due to the continuous stress and exposure to trauma, present perceived control is offered as a variable of interest. Present perceived control (PPC) is examined in two studies by the present...

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Differences in PTSD Symptomatology Between Combat Veterans and Emergency Dispatchers

The current study examines posttraumatic stress disorder (PTSD) symptom clusters in the context of indirect exposure and compares symptom expression between emergency dispatchers and veterans. Given that a dispatcher’s job is inherently different from that of our military, it would be expected that their PTSD symptoms are different as well. : Understanding differences in presenting PTSD symptoms in emergency dispatchers relative to a group of veterans for the purposes of providing insight into prevention and treatment. We hypothesized that emergency dispatchers...

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Is Dispatching to a Traffic Accident as Stressful as Being in One? Acute Stress Disorder, Secondary Traumatic Stress, and Occupational Burnout in 911 Emergency Dispatchers

Emergency dispatchers are exposed to potentially traumatic events at rates that likely exceed that of emergency first responders. Although not physically present at the time of the incident, it is likely that this repeated exposure in concert with highly stressful work conditions could lead to potentially negative emotional and physical outcomes. To date few studies have examined rates of stress related pathology and subsequent impairment in emergency dispatchers. The following study takes an initial step to investigate rates of Acute Stress Disorder, Secondary Traumatic Stress and...

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