Jody Mader, Master ETC-I Instructor and 2025 Instructor of the Year, shares some insights she’s gained in her 18 years of experience in emergency telecommunications. She discusses how she became interested in adult education, how to customize the ETC curriculum while still meeting the training standards, and how you can start improving your program one change at a time. 
 

For Your Information: 
Check out our series about becoming an Instructor for the Academy: https://www.aedrjournal.org/tag/instructor-academy