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Situational Awareness in Emergency Medical Dispatch

Isabel Gardett, PhD, Greg Scott, MBA, EMD-QI, Meghan Broadbent, MS, Christopher Olola, PhD, Madison Bramwell, MEd

Aug 04, 2021|Research Posters

Situational awareness (SA, also called situation awareness) is the ability to take in relevant information about an event in order to understand it and take effective action. Maintaining effective SA as an emergency medical dispatcher (EMD) may be more difficult than in other, similarly complex roles because of the remote nature of an emergency call for help.

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