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911 education

911 Attitudes, Barriers, and Experiences Among Diverse Communities in Utah

Edward Trefts, MFA, Alissa Wheeler, BA, Jennifer Hurst, Isabel Gardett, PhD, Christopher Olola, PhD

Dec 22, 2021|AEDR 2021 Vol. 9 Issue 3|Original Research

Previously, researchers have identified barriers and facilitators to using 911 in Black and Hispanic communities. However, there are many other groups that have access to 911 service, who have not yet been represented in the literature. Prior to this study, a Community Engagement Studio (a focus group forum) was held to solicit input from representatives of various diverse communities in Salt Lake Valley on their attitudes, experiences, and perceptions of their local 911 services.

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