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Emergency Fire Dispatch

The Distribution of a Fire Priority Dispatch System's™ Call Incident Types and Priority Levels in Selected U.S. Fire Agencies

Jay Dornseif, Brett Johnson, Angela VanDyke, Donald Robinson, Tami Wiggins, Lori Daubert, Mark Hutchison, Sharon Crook, Kevin Sipple, Lisa Kalmbach, Greg Scott, MBA, EMD-QI, Isabel Gardett, PhD, Jeff J. Clawson, MD, Christopher Olola, PhD

Aug 12, 2014|AEDR 2014 Vol. 2 Issue 2|Original Research

The extent of fire emergencies in our communities is of great concern, not only to the public, but to the nation's fire departments, whose role is not only to respond to them, but to mitigate and, even earlier, to prevent them. The variety of types of fire-related emergencies reported to 911 is of significant interest to this ongoing mandate. The aim of this study was to characterize the distribution of calls handled using a Fire Priority Dispatch System (FPDS™) in the studied agencies. This was a retrospective and non-controlled descriptive study...

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