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MPDS

IS EMD LOW-ACUITY CODE SELECTION INFLUENCED BY A SOFTWARE MODIFICATION?

Greg Scott, MBA, EMD-QI, Christopher Olola, PhD, Isabel Gardett, PhD, Meghan Broadbent, MS, Bryon Schultz, BA, Lisa Burnette, Jeff J. Clawson, MD, Srilakshmi Sangaraju, MS

Aug 04, 2021|Research Posters

Sick Person (Specific Diagnosis) is one of the most commonly used Chief Complaint Protocols in the Medical Priority Dispatch System (MPDS). This protocol is often used when a caller does not report any specific or high-priority symptoms. Of particular concern is the 26-ALPHA-1 determinant code, which refers to a person with “No priority symptoms” and none of the specific symptoms listed on the ALPHA-code drop-down list (Fig. 1).

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CHARACTERISTICS OF HOSPITAL-CONFIRMED ACUTE MYOCARDIAL INFARCTION CASES CODED AS LOW-ACUITY AT DISPATCH

Christopher Olola, PhD, Meghan Broadbent, MS, Isabel Gardett, PhD, Greg Scott, MBA, EMD-QI, Jeff J. Clawson, MD

Aug 04, 2021|Research Posters

Cardiovascular disease remains the most common cause of death worldwide, with ischemic heart disease (IHD) causing nearly nine million deaths per year. Coronary heart disease (CHD) is estimated to cause about one-third of all deaths in people over 35 years old, and the incidence of CHD is expected to continue to rise. Acute myocardial infarctions (AMIs)—heart attacks—represent a significant portion of this overall CHD mortality, with approximately 620,000 Americans suffering a first heart attack, and 295,000 suffering a repeat event, each year.

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IMPACT OF IMPLEMENTING THE MEDICAL TRANSFER PROTOCOL SUITE™ (MTPS™)

Ivan Whitaker, MBA, Darren Judd, Srilakshmi Sangaraju, MS, Christopher Olola, PhD, Alissa Wheeler, BA

Aug 04, 2021|Research Posters

Emergency communication centers often field a large number of calls requesting transportation for patients from one care facility to another. Transferring patients between facilities can be frustrating for nearly everyone, including care facility staff, emergency dispatchers, communication center leaders, and responders.

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WHICH PROTOCOL FOR TRAFFIC ACCIDENTS: MEDICAL, FIRE, OR POLICE?

Chris Knight, Christopher Olola, PhD, Greg Scott, MBA, EMD-QI, Isabel Gardett, PhD, Jeff J. Clawson, MD

Aug 04, 2021|Research Posters

Traffic incidents (collisions and crashes) are among the most common call types handled by Emergency Communication Centers (ECCs). They are also among the most complex call types because they represent such a range of possible situations. These can range from “fender benders” with no injuries and little or no property damage—in which case a single law enforcement officer might be an appropriate response—to mass-casualty events involving trains, buses, or other large, multipassenger vehicles.

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Response to First Reported U.S. COVID-19 Case Enhances Protocols and Alerts

Kurt Mills, Eric Cooper, MD, Mike Taigman, MS

Jun 03, 2020|AEDR 2020 Vol. 8 Issue 1|Case Report

On January 19, 2020, relaxing in his Snohomish County living room and watching the early news reports about Coronavirus Disease 2019 (COVID-19) in Wuhan City, Hubei Province, China—the city he'd just returned from—the patient became concerned. He had not been feeling well and decided to go to his primary care physician. Shortly after arriving at the physician's office, his doctor contacted the Health District Officer. They drew a blood sample and overnighted it to the Centers for Disease Control and Prevention (CDC) lab in Atlanta. The patient went home to...

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Correlation of Emergency Medical Dispatch Traffic/Transportation Incidents to On-Scene Outcomes

Jenna B. Streeter, MPA, ENP, Alissa Wheeler, BA, Greg Scott, MBA, EMD-QI, Srilakshmi Sangaraju, MS, Christopher Olola, PhD

Mar 04, 2020|AEDR 2019 Vol. 7 Issue 3|Original Research

Research on motor vehicle accidents (MVAs) is robust, though most focuses on prevention and treatment. Emergency medical experts now recognize telecommunications' vital role in the chain of survival; however, MVA research on telecommunicator impact on the MVA is limited. This study seeks to address that gap in research, examining the relationship between Emergency Medical Dispatch codes and on-scene findings. The objective of the study was to characterize all cases (based on determinant codes) triaged using the Medical Priority...

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Comparison of Emergency Medical Service Stroke Identification and Neurologist In-Hospital Stroke Assessment: Results of the Pilot Study of Genova Network

Andrea Furgani, MD, Silvia Distefano, MD, Lavinia Ferraro, EMD-Q, Silvano Ruffoni, MD, Francesco Bermano, MD

Mar 04, 2020|AEDR 2019 Vol. 7 Issue 3|Original Research

Acute stroke is one of the five time-dependent conditions (first hour quintet, FHQ) that emergency medical services (EMS) must manage better and faster; early identification and treatment are critical to reduce both immediate damage and long-term disability. For Emergency Medical Communication Centers, the rapid and accurate identification of stroke patients is the challenge to be won in the coming years. The main objective of this study is to evaluate the ability of Emergency Medical Dispatchers (EMDs) and rescuers to rapidly and...

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